Flame
Turns in-store camera feeds into traffic, conversion and occupancy data without biometric tracking.
At a glance
Starts at
Free
No paid plan found on the vendor's site, September 2026.
Free tier
Yes
Platforms
Web
Best for
Retail, hospitality and venue operators tracking foot traffic
Not for
Businesses without a physical space to instrument
3.9 out of 5
Scored by a Toolio reviewer after real useOur verdict
Flame reads video from physical spaces to measure traffic, occupancy, customer journeys and conversion, cross-checking conversion figures against POS data and building the whole thing around GDPR compliance rather than biometric identification. It covers use cases from queue and restroom management to guest WiFi marketing, aimed at retail, hospitality, transport and similar venues. Since it depends on cameras and physical footfall, digital-only businesses without a physical space to instrument will find nothing to plug it into.
✓What it does well
Privacy-conscious video analyticsIt measures traffic and behavior from video without relying on biometric data.
POS-verified conversionConversion rates are cross-checked against POS data for accuracy.
Broad use-case coverageIt covers queue times, occupancy, restroom usage and guest WiFi marketing from one platform.
✕Where it falls short
Needs physical foot trafficIt only makes sense for businesses with a physical space to monitor, not digital-only operations.
Camera-dependent setupResults depend on installed cameras and sensors, requiring physical hardware setup.
Built for larger venuesIt is geared toward retail, transport and venue operators rather than a single small storefront.
Key features
People countingIt counts indoor and outdoor visitor traffic without using biometrics.
Customer journey trackingIt tracks dwell time and zone interactions to map customer journeys.
Occupancy and queue monitoringIt provides real-time occupancy alerts and tracks queue wait times.
Guest WiFi marketingGuest WiFi can be turned into a capture and marketing activation channel.