NIIA AI
Ideal for salons needing a 24/7 WhatsApp receptionist, not suited for businesses with complex systems.
At a glance
Starts at
from $84 per month
Price as published by the vendor, September 2026.
Free tier
No
Platforms
Web, WhatsApp
Best for
Salon owners
Not for
Complex salon management needs
3.9 out of 5
Scored by a Toolio reviewer after real useOur verdict
niia is a dedicated AI assistant for salons. It excels at booking and customer communication but falls short in handling complex inquiries or integrations.
✓What it does well
24/7 AvailabilityNiia is always on WhatsApp, available around the clock.
Language SupportAuto-detects and replies in multiple languages like Arabic, Hindi, English, Tagalog.
Smart RemindersAutomatically sends reminders the night before appointments to reduce no-shows.
✕Where it falls short
Complex InquiriesDoes not handle complex customer service inquiries effectively.
IntegrationsNo integrations with other salon management systems.
Customization LimitsLimited customization for specific services and pricing beyond basic settings.
Key features
WhatsApp BookingServes as an AI receptionist on WhatsApp, booking appointments automatically.
Language DetectionIdentifies the language used by customers and replies accordingly.
Customer SupportSupports customer queries like pricing and service availability in real-time.
Automated Price ListsUpdates prices dynamically in chats.