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NIIA AI

Ideal for salons needing a 24/7 WhatsApp receptionist, not suited for businesses with complex systems.

Checked 5 Oct 2026 Reviewed by Alex Listed since August 2024

Screenshot of NIIA AI

At a glance

Starts at from $84 per month Price as published by the vendor, September 2026.
Free tier No
Platforms Web, WhatsApp
Best for Salon owners
Not for Complex salon management needs

3.9 out of 5

Scored by Alex after real use

Our verdict

niia is a dedicated AI assistant for salons. It excels at booking and customer communication but falls short in handling complex inquiries or integrations.

✓What it does well

24/7 AvailabilityNiia is always on WhatsApp, available around the clock.
Language SupportAuto-detects and replies in multiple languages like Arabic, Hindi, English, Tagalog.
Smart RemindersAutomatically sends reminders the night before appointments to reduce no-shows.

✕Where it falls short

Complex InquiriesDoes not handle complex customer service inquiries effectively.
IntegrationsNo integrations with other salon management systems.
Customization LimitsLimited customization for specific services and pricing beyond basic settings.

Key features

WhatsApp BookingServes as an AI receptionist on WhatsApp, booking appointments automatically.
Language DetectionIdentifies the language used by customers and replies accordingly.
Customer SupportSupports customer queries like pricing and service availability in real-time.
Automated Price ListsUpdates prices dynamically in chats.

Questions about NIIA AI

What is NIIA AI?

NIIA AI is a dedicated AI assistant for salons that works as a receptionist on WhatsApp. It books appointments automatically, answers customer questions about pricing and service availability in real time, and sends reminders the night before appointments to reduce no-shows. It is available around the clock.

How much does NIIA AI cost?

NIIA AI starts from $84 per month, and there is no free tier. The Starter plan at $84 per month includes up to 10,500 credits a month and up to 100 bookings a month.

What languages does NIIA AI reply in?

NIIA AI auto-detects the language a customer uses and replies in it. The vendor lists multiple languages, including Arabic, Hindi, English and Tagalog. This lets salons handle bookings and questions on WhatsApp from customers who write in different languages.

Does NIIA AI integrate with salon management software?

No. The reviewer notes NIIA AI has no integrations with other salon management systems, and customization for specific services and pricing is limited beyond basic settings. It also does not handle complex customer service inquiries effectively, so it is not for complex salon management needs.

What platforms does NIIA AI run on?

NIIA AI runs on the web and on WhatsApp, where it acts as the salon's receptionist. Toolio lists it as best for salon owners. It holds a Toolio score of 3.9 out of 5, given by Alex after real use on 5 Oct 2026.

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