NovaTalks
Reduce costs and improve customer service. All channels in one interface.
At a glance
Starts at
$25 per month for text channels
Price as published by the vendor, September 2026.
Free tier
No
Platforms
Web, iOS, Android
Best for
Businesses needing omnichannel support
Not for
Small businesses with tight budgets
3.9 out of 5
Scored by a Toolio reviewer after real useOur verdict
NovaTalks combines multiple communication channels for efficient service, but it charges extra for additional voice channels and custom chatbots.
✓What it does well
Omnichannel integrationAll customer communications are managed from one interface.
AI supportQuickly correct mistakes and translate messages with AI help.
Custom chatbotsCreate multilingual bots for round-the-clock customer service.
✕Where it falls short
Voice channel costs extraAdditional voice channels come at a higher monthly cost.
Limited free planThe basic plan does not include all features and limits the number of agents.
Custom chatbot developmentDeveloping custom chatbots is an additional cost, though possible through customization services.
Key features
AI assistantProvides real-time corrections and translations for agents.
Mass messagingEasily send personalized messages to segmented customer lists.
Live chatbotsCreate simple, multilingual chatbots with a built-in editor.
Voice Channel AutomationAutomate call routing and quality assessment.