6,622 tools, each one opened, scored and signed by a Toolio reviewer

NovaTalks

Reduce costs and improve customer service. All channels in one interface.

Checked 4 Oct 2026 Reviewed by Alex Listed since September 2024

Screenshot of NovaTalks

At a glance

Starts at $25 per month for text channels Price as published by the vendor, September 2026.
Free tier No
Platforms Web, iOS, Android
Best for Businesses needing omnichannel support
Not for Small businesses with tight budgets

3.9 out of 5

Scored by Alex after real use

Our verdict

NovaTalks combines multiple communication channels for efficient service, but it charges extra for additional voice channels and custom chatbots.

✓What it does well

Omnichannel integrationAll customer communications are managed from one interface.
AI supportQuickly correct mistakes and translate messages with AI help.
Custom chatbotsCreate multilingual bots for round-the-clock customer service.

✕Where it falls short

Voice channel costs extraAdditional voice channels come at a higher monthly cost.
Limited free planThe basic plan does not include all features and limits the number of agents.
Custom chatbot developmentDeveloping custom chatbots is an additional cost, though possible through customization services.

Key features

AI assistantProvides real-time corrections and translations for agents.
Mass messagingEasily send personalized messages to segmented customer lists.
Live chatbotsCreate simple, multilingual chatbots with a built-in editor.
Voice Channel AutomationAutomate call routing and quality assessment.

Questions about NovaTalks

What is NovaTalks?

NovaTalks brings all customer communication channels into one interface to reduce costs and improve customer service. It includes an AI assistant that corrects and translates agents' messages in real time, mass messaging to segmented customer lists, a built-in editor for multilingual chatbots, and voice channel automation for call routing and quality assessment.

How much does NovaTalks cost?

NovaTalks starts at $25 per account per month for text channels, with no free tier. Text Channels and Calls is listed at $20 and includes the Write first function, while an additional voice channel costs $10 more.

What are the drawbacks of NovaTalks?

The reviewer notes that NovaTalks charges extra for additional voice channels and custom chatbots. Developing a custom chatbot is possible through customization services but comes at an additional cost. Toolio lists it as not for small businesses with tight budgets.

Does NovaTalks have a mobile app?

Yes. NovaTalks runs on iOS and Android as well as the web. Toolio lists it as best for businesses that need omnichannel support, with all customer communications managed from one interface.

How does Toolio score NovaTalks?

NovaTalks holds a Toolio score of 3.9 out of 5, given by Alex after real use on 4 Oct 2026. Alternatives Toolio lists include Support AI, Portals and Landbot.io, which builds AI agents and chatbots for WhatsApp and websites.

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