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ReplyInbox Chrome Extension

Automates customer communications for Shopify stores.

Checked 3 Oct 2026 Reviewed by Alex Listed since September 2024

Screenshot of ReplyInbox Chrome Extension

At a glance

Starts at $19 per month Price as published by the vendor, September 2026.
Free tier No
Platforms Chrome
Best for Shopify store owners, marketers
Not for Non-shopify ecommerce owners

3.8 out of 5

Scored by Alex after real use

Our verdict

Tailored AI for customer support, but limited to in-app purchases only. Not suitable if you prefer external chat solutions or want free plans.

✓What it does well

AI assistanceOffers instant personalized responses to customer inquiries, comments, and reviews.
Multiple LanguagesSupports over eight languages for broader international reach.
AI Training SpecificityTrained specifically on Shopify content, ensuring relevant responses.

✕Where it falls short

Limited platform supportDoes not integrate with external platforms beyond Shopify and its selected social media sites.
In-app purchases onlyOnly offers in-app purchase options for additional features, no free plan available.
Language supportSupports multiple languages but may not be fully localized.

Key features

Email automationResponds to email inquiries instantly.
Review managementManages customer reviews and comments on selected websites.
AI trainingTrained specifically for Shopify content, providing relevant responses.
Social Media IntegrationHandles customer comments on selected social media platforms.