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ReplyInbox Chrome Extension

Automates customer communications for Shopify stores.

Checked 3 Oct 2026 Reviewed by Alex Listed since September 2024

Screenshot of ReplyInbox Chrome Extension

At a glance

Starts at $19 per month Price as published by the vendor, September 2026.
Free tier No
Platforms Chrome
Best for Shopify store owners, marketers
Not for Non-shopify ecommerce owners

3.8 out of 5

Scored by Alex after real use

Our verdict

Tailored AI for customer support, but limited to in-app purchases only. Not suitable if you prefer external chat solutions or want free plans.

✓What it does well

AI assistanceOffers instant personalized responses to customer inquiries, comments, and reviews.
Multiple LanguagesSupports over eight languages for broader international reach.
AI Training SpecificityTrained specifically on Shopify content, ensuring relevant responses.

✕Where it falls short

Limited platform supportDoes not integrate with external platforms beyond Shopify and its selected social media sites.
In-app purchases onlyOnly offers in-app purchase options for additional features, no free plan available.
Language supportSupports multiple languages but may not be fully localized.

Key features

Email automationResponds to email inquiries instantly.
Review managementManages customer reviews and comments on selected websites.
AI trainingTrained specifically for Shopify content, providing relevant responses.
Social Media IntegrationHandles customer comments on selected social media platforms.

Questions about ReplyInbox Chrome Extension

What does ReplyInbox Chrome Extension do?

ReplyInbox Chrome Extension is a Chrome extension that automates customer communications for Shopify stores. It sends instant, personalized responses to customer emails, comments and reviews, and it handles comments on selected social media platforms. Its AI is trained specifically on Shopify content, so replies stay relevant to store questions.

How much does ReplyInbox Chrome Extension cost?

ReplyInbox Chrome Extension costs $19 per month on its Standard Plan, which covers AI responses for emails, reviews and comments on selected platforms. There is no free plan, and the reviewer notes that additional features are sold only as in-app purchases.

Can ReplyInbox Chrome Extension be used by stores that are not on Shopify?

Not really. Toolio lists it as a poor fit for ecommerce owners who do not use Shopify, and the reviewer notes it does not integrate with external platforms beyond Shopify and its selected social media sites. It suits Shopify store owners and marketers best.

How many languages does ReplyInbox Chrome Extension support?

ReplyInbox Chrome Extension supports over eight languages, which the reviewer counts as a strength for reaching international customers. The reviewer also cautions that it may not be fully localized in every language, so replies in some languages could need a closer check before they go out.

How does Toolio rate ReplyInbox Chrome Extension?

Alex scored ReplyInbox Chrome Extension 3.8 out of 5 on 3 Oct 2026 after real use. The verdict calls it tailored AI for customer support that is limited to in-app purchases, and not suitable for anyone who prefers external chat solutions or wants a free plan.

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