SmileDial
Maximize bookings with an always-available AI receptionist, ensuring PHIPA compliance.
At a glance
Starts at
from $19 per month
Price as published by the vendor, September 2026.
Free tier
No
Platforms
Web
Best for
Canadian dental practices
Not for
Non-Canadian Dental Practices
3.8 out of 5
Scored by Alex after real useOur verdict
SmileDial is perfect for Canadian dental offices needing to enhance patient satisfaction and book more appointments. It's not ideal if you're looking for a complex system or prefer manual handling of calls.
✓What it does well
24/7 AvailabilityEnsures patients can always reach you with Susan answering their queries anytime.
PHIPA ComplianceMeets stringent privacy standards, protecting patient information and your practice.
Real-Time SchedulingAutomatically updates your calendar to keep it booked with new appointments.
✕Where it falls short
No Human AgentsLacks human interaction, which may affect patient satisfaction for some dental practices.
Limited IntegrationsPrimarily integrated with Canadian PMS systems; other software might not be compatible.
Extra Setup CostsInitial setup and customization may incur additional costs beyond the basic plan price.
Key features
AI ReceptionistA virtual assistant that answers calls, schedules appointments, and more.
Insurance ChecksAutomatically verifies insurance benefits for patients at booking time.
Customizable GreetingPersonalize the greeting with any name you prefer—Susan is just one option.
Advanced CustomizationsOffers extensive personalization options.