Unless
AI agent for customer lifetime, across websites and products. Built for Europe.
At a glance
Starts at
$59 per month, $0.99 per outcome (Flex)
Includes Living Knowledge with Help Center, Memory, Context on both plans
Free tier
No
Platforms
Web
Best for
Regulated European businesses
Not for
Small startups with varying demand
3.8 out of 5
Scored by Alex after real useOur verdict
UNLESS offers a complete AI solution but is too limited in scale for larger demands.
✓What it does well
Multi-channel supportHandles interactions across websites, products, and helpdesk.
Comprehensive knowledge managementAuto-generates a help center from your Living Knowledge.
Built-in complianceGuaranteed GDPR, DORA, and EU AI Act adherence with per-decision audit trail.
✕Where it falls short
Limited to regulated businessesNot suitable for non-EU or unregulated industries.
High costs for add-onsExtra modules and connectors charge per module or connector type.
Low seat limit in Flex planFlex plan caps at 10 seats, while Fixed offers unlimited.
Key features
Living KnowledgeAuto-rewrites and organizes company knowledge.
One AI agent for the lifetime of a customer relationshipKeeps customer history in one memory across all interactions.
InteroperabilitySupports over 100 integrations with various business systems and channels.
Flexible ScalingAdjusts to fluctuating support needs.