Words Empathy
Empathy suits financial institutions and employers but might not be ideal for individual users.
At a glance
Starts at
$19 per month
Includes access for up to two individuals. Additional users may incur extra costs.
Free tier
No
Platforms
Web, Mobile App
Best for
Financial Institutions & Employers
Not for
Individual estate planners
3.9 out of 5
Scored by Alex after real useOur verdict
Empathy helps businesses support employees through loss, planning, and leave. It’s great for organizations that want to strengthen relationships with their customers and staff. However, it might not offer enough value for individuals looking to plan their own estate.
✓What it does well
Holistic SupportCombines loss support with legacy and caregiving needs into one platform.
Intuitive ToolsOffers intuitive digital tools for estate planning that are easy to use.
Emotional SupportProvides AI-guided experiences that address emotional barriers in estate planning.
✕Where it falls short
Limited Individual UsePrimarily designed for businesses, not individual users looking to plan their own estates.
No Personalized CoachingDoesn't offer personalized one-on-one coaching services.
High Setup CostsCan be expensive for businesses, with setup costs that might not justify the investment.
Key features
Web AccessAccessible via web platform and mobile app.
Compliance ToolsProvides legally compliant documents and estate plans.
AI GuidanceUses AI to guide users through the planning process, addressing emotional barriers.
AI-Guided Estate Planninguses ai to address emotional barriers