Zipchat
AI Chatbot that turns customer support into sales, 24/7 on all channels. It greets shoppers and offers recommendations.
At a glance
Starts at
$49 / month
Price as published by the vendor, September 2026.
Free tier
Yes
Platforms
Web, iOS, API, WhatsApp
Best for
Online shops with multiple communication channels
Not for
Ecommerce shops needing detailed analytics
4.1 out of 5
Scored by a Toolio reviewer after real useOur verdict
Handles customer support and supports sales across various channels like Live Chat, WhatsApp, Instagram, and email. Not ideal for small businesses without these needs or tight budgets.
✓What it does well
Proactive EngagementAuto-generates questions on product pages that drive sales instantly.
Multilingual SupportFully multilingual, ensuring all customers are covered in their preferred language.
AI Corrections and RecommendationsAutomatically corrects text and offers product recommendations based on customer behavior.
✕Where it falls short
Limited Free TrialFree plan is available but comes with usage limits, not enough for heavy use cases.
Custom Tool Integrations Cost ExtraCharges extra to connect AI to specific software or checkout systems like Gorgias and Zendesk.
Doesn’t Offer Detailed Analytics Out of the BoxBasic analytics are provided, but detailed reporting requires additional tools.
Key features
AI Agent ActionsHandles order tracking, discounts, product recommendations, upsells, and cart recovery.
Multi-Channel SupportWorks on Live Chat, WhatsApp, Instagram, email, and Shopify admin.
Customizable Chat WindowsAllows setting up welcome messages, chat buttons, and tag chat flows as needed.
Extended AnalyticsProvides advanced reporting and insights.