Hei Chat
Best for e-commerce stores, not good at large enterprise setups
At a glance
Starts at
Free (Limited)
Listed as free on the vendor's site.
Free tier
Yes, limited
Platforms
Web, WooCommerce, Shopify
Best for
E-commerce stores
Not for
Complex multi-channel commerce
4.0 out of 5
Scored by a Toolio reviewer after real useOur verdict
HeiChat is an AI chatbot that helps resolve buyer hesitation and supports over 70 languages. It's great for small to medium-sized e-commerce sites but may be overwhelming for larger enterprises.
✓What it does well
Quick setup3-step installation process from install to live widget
Multilingual supportSupports over 70 languages with responses grounded in store policies and products
Faster answersProvides quick, reliable product guidance to resolve buyer hesitation
✕Where it falls short
Limited storefrontDoes not support large enterprise setups or complex multi-channel commerce
No engineering requiredCannot be integrated with custom codebases; only website and WooCommerce options available for non-Shopify stores
Entry tier limitationsLimited to up to 500 products on entry tier, may not scale well for larger product catalogs
Key features
AI sales supportAutomatically learns store policies and products for 24/7 customer answer coverage
Cross-platform availabilityCompatible with Shopify, WooCommerce, and ShopLine platforms
Pricing tiersStarting free with limited storefront features; paid plans available for additional capabilities
Cross-platform compatibilityCompatible with Shopify, WooCommerce, and ShopLine