Middleware
Middleware detects and resolves issues at scale but only up to a certain data limit for free.
At a glance
4.0 out of 5
Scored by Alex after real useOur verdict
Middleware offers comprehensive observability, reducing debugging time significantly. It is best suited for large teams needing real-time monitoring and auto-fix capabilities. Smaller teams or those beyond the free limits may find it costly and restrictive.
✓What it does well
✕Where it falls short
Key features
Questions about Middleware
What does Middleware do?
Middleware is an observability platform that monitors apps, infrastructure and user experiences from a single place. It provides real-time data on server health and app performance, and its OpsAI SRE Agent automatically detects and fixes issues in production. The reviewer says it significantly reduces debugging time.
Is Middleware free?
Middleware has a free forever plan at $0 with limited features and monthly usage limits. The reviewer notes the free tier is limited to up to 100GB of data and only includes community-based support. Beyond that, Pay As You Go pricing is $3 per GB of metrics, logs and traces.
How much does Middleware's OpsAI SRE Agent cost?
Error solving with the OpsAI SRE Agent is listed at $11,000 per 1K RUM Sessions, and additional charges apply for real user monitoring sessions. Separately, the Pay As You Go plan charges $3 per GB of metrics, logs and traces, with ingestion control and data pipeline defaulting to 30-day retention.
Who should use Middleware?
Toolio says Middleware is best for teams with complex infrastructures that need real-time monitoring and auto-fix capabilities. It is not for small startups with minimal monitoring needs, and the reviewer warns that pricing escalates quickly past the usage limits, which can make it expensive for high-volume use.
What features does Middleware include?
Middleware includes the OpsAI SRE Agent, distributed tracing and metrics across distributed systems, real user monitoring and browser testing across different browsers. It runs on the web and offers an API. Alex scored it 4.0 out of 5 on 5 Oct 2026 after real use.