Spokk
Capture $96K more in annual revenue per year.
At a glance
3.9 out of 5
Scored by Alex after real useOur verdict
Spokk automates feedback, reviews, loyalty, memberships, and referrals. It's great for businesses wanting to grow through existing customers rather than new ads. However, if you're heavily focused on complex integrations or detailed analytics, it may fall short.
✓What it does well
✕Where it falls short
Key features
Questions about Spokk
What does Spokk do?
Spokk automates customer feedback, reviews, loyalty programs, memberships and referrals for businesses. Its AI writes complete review drafts that customers can post directly, and it sends automated reward texts at loyalty milestones and unique referral links by SMS. The reviewer says it suits businesses growing through existing customers rather than new ads.
How much does Spokk cost?
Spokk starts at $149 per month and has no free tier. That price includes unlimited locations and team members, SMS and email review requests, AI-written reply templates for Google reviews, loyalty programs via SMS, a referral system and testimonial collection. A 14-day free trial gives full access with no credit card required.
What languages does Spokk support?
Spokk supports feedback forms in 5 languages: English, Spanish, French, German and Italian. Its Google review management also imports reviews and drafts replies to them with AI. Review requests go out by both SMS and email.
What are the downsides of Spokk?
The reviewer says Spokk does not offer detailed analytics like some competitors, and its review drafts are auto-generated rather than customizable. Integrations are limited to HubSpot, Zoho and GoHighLevel. It holds a Toolio score of 3.9 out of 5, given by Alex after real use.
What are some alternatives to Spokk?
Toolio lists FourFour AI, HubSpot, Aomni and Saara as alternatives. FourFour AI aggregates unstructured feedback, HubSpot suits small businesses rather than large enterprises, and Saara serves direct-to-consumer brands on Shopify, Magento, WooCommerce and custom platforms. Aomni suits B2B sales teams with complex prospects.