Talkback AI
Automate review responses with TalkbackAI.
At a glance
Starts at
$19 per month for Silver plan
Price as published by the vendor, September 2026.
Free tier
Yes, limited
Platforms
Web, Chrome, iOS
Best for
Marketing and customer service teams.
Not for
Small businesses with limited budgets
4.0 out of 5
Scored by a Toolio reviewer after real useOur verdict
TalkbackAI automates response generation for reviews across multiple platforms, but may not be ideal for small businesses on a tight budget.
✓What it does well
Save timeGenerate personalized responses in seconds with one click.
Multi-platform supportRespond to reviews on Google, Yelp, TripAdvisor, and more from a single dashboard.
Customizable responsesDefine brand voice and tone using real-life examples.
✕Where it falls short
Limited free plan optionsThe free plan is limited to just 10 response credits per month, which may not be enough for many businesses.
Higher price tiers can get expensiveSilver and Gold plans cost $35 and $59 respectively, which might exceed the budget of small businesses.
Doesn't handle all review cases perfectlyAI may not always generate responses that match specific case scenarios exactly.
Key features
Brand voice setupDefine your tone and style using real-life examples for consistent brand communication.
Response credits pricingPurchase response credits in packs of 10, 150, or 350 at different price points.
Analytics & insightsTrack performance and analyze sentiment trends to improve customer satisfaction scores.
multi-language supporthandle reviews in multiple languages for a global audience