Teloz
Unified contact center with AI and chat features.
At a glance
4.0 out of 5
Scored by Alex after real useOur verdict
Teloz offers a comprehensive cloud contact center, but lacks mobile apps for SMS integration on Starter plan. Best suited for mid-market teams looking to integrate all their channels in one dashboard.
✓What it does well
✕Where it falls short
Key features
Questions about Teloz
What is Teloz?
Teloz is a unified cloud contact center with AI and chat features. One app covers phone, SMS, video meetings and a webphone, and a unified inbox brings together voice, SMS, chat, WhatsApp and social media. Its AI receptionist routes calls, books appointments and summarizes conversations.
How much does Teloz cost?
Teloz starts at $7.99 per user, per month on the Starter plan, which includes unlimited US/Canada calling and essential team features. Professional costs $15.99 per user, per month and adds CRM integrations, 30-day call recording and an omnichannel inbox. There is no free tier.
Does Teloz have a predictive dialer?
Only on its top tier. Teloz includes a predictive dialer on the Enterprise plan, at $25.99 per user, per month, alongside advanced AI and enterprise analytics. The reviewer lists the missing dialer on lower tiers as one of the tool's shortcomings.
Does Teloz work with WhatsApp?
Yes. Toolio lists WhatsApp among Teloz's platforms alongside the web, iOS, Android and an API, and its unified inbox handles WhatsApp messages together with voice, SMS, chat and social media in one place.
Who is Teloz best for?
Toolio recommends Teloz for mid-market teams that want to bring all their communication channels into one dashboard. Alex scored it 4.0 out of 5 on 5 Oct 2026 after real use, crediting its unified interface, AI call handling with NLP routing and transcription, and multi-channel inbox.