The I Need Group
I Need Group combines CRM, AI agents and apps.
At a glance
Starts at
from £99/month
Price as published by the vendor, September 2026.
Free tier
No
Platforms
Web
Best for
Teams looking for an all-in-one marketing solution.
Not for
Teams on tight budgets
3.8 out of 5
Scored by a Toolio reviewer after real useOur verdict
Suits teams needing a single login for multiple tools but may struggle with high costs.
✓What it does well
One platformCentralizes CRM, AI agents and apps under one login.
AI supportOffers integrated AI chat and voice assistants for customer service.
App ecosystemIntegrates with over 35 third-party applications.
✕Where it falls short
High costsPlans start at £99/month, expensive compared to competitors.
Limited customizationCRM features have limited out-of-the-box customization options.
Not mobile-firstPrimarily web-based with less focus on native mobile apps or responsiveness.
Key features
AI voice and chat agentsProvides AI-powered communication tools for customer service.
Landing pages builderIncludes a drag-and-drop landing page creation tool.
Power diallerOffers an automated calling system to increase outreach efficiency.
Mobile CRM accessProvides limited mobile support.