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The I Need Group

I Need Group combines CRM, AI agents and apps.

Checked 5 Oct 2026 Reviewed by Alex Listed since September 2024

Screenshot of The I Need Group

At a glance

Starts at from £99/month Price as published by the vendor, September 2026.
Free tier No
Platforms Web
Best for Teams looking for an all-in-one marketing solution.
Not for Teams on tight budgets

3.8 out of 5

Scored by Alex after real use

Our verdict

Suits teams needing a single login for multiple tools but may struggle with high costs.

✓What it does well

One platformCentralizes CRM, AI agents and apps under one login.
AI supportOffers integrated AI chat and voice assistants for customer service.
App ecosystemIntegrates with over 35 third-party applications.

✕Where it falls short

High costsPlans start at £99/month, expensive compared to competitors.
Limited customizationCRM features have limited out-of-the-box customization options.
Not mobile-firstPrimarily web-based with less focus on native mobile apps or responsiveness.

Key features

AI voice and chat agentsProvides AI-powered communication tools for customer service.
Landing pages builderIncludes a drag-and-drop landing page creation tool.
Power diallerOffers an automated calling system to increase outreach efficiency.
Mobile CRM accessProvides limited mobile support.

Questions about The I Need Group

What is The I Need Group?

The I Need Group is a web-based marketing platform that combines a CRM, AI agents and apps under one login. It includes AI voice and chat agents for customer service, a drag-and-drop landing page builder and a power dialler for automated calling.

How much does The I Need Group cost?

The I Need Group starts at £99 per month with its Essential plan, which includes the CRM, AI agents and app integrations. There is no free tier, and the reviewer considers the price expensive compared to competitors.

How many apps does The I Need Group integrate with?

The I Need Group integrates with over 35 third-party applications, which the reviewer counts among its strengths. Those integrations sit alongside its CRM and AI agents under a single login, so a team can work from one platform.

Does The I Need Group work on mobile?

Only in a limited way. The I Need Group is primarily web-based, and the reviewer notes it puts less focus on native mobile apps or responsiveness, with limited mobile access to the CRM. CRM features also have limited out-of-the-box customization.

Who is The I Need Group best for?

Toolio lists The I Need Group as best for teams looking for an all-in-one marketing solution with a single login for multiple tools. It is not for teams on tight budgets. Alex scored it 3.8 out of 5 after real use.

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