VoiceGenie
VoiceGenie handles thousands of calls, freeing up your team for more important tasks.
At a glance
3.8 out of 5
Scored by Alex after real useOur verdict
VoiceGenie excels at automating sales and support calls but is less suitable for small teams handling critical operations.
✓What it does well
✕Where it falls short
Key features
Questions about VoiceGenie
What does VoiceGenie do?
VoiceGenie automates sales and support calls with AI voice agents, handling thousands of calls so a team can focus on more important tasks. It supports over 50 languages, connects with tools like CRMs during calls, and provides post-call reports and campaign insights.
How much does VoiceGenie cost?
VoiceGenie has three plans. Starter costs $200 per month with up to 1,000 minutes, Growth costs $500 per month with up to 2,500 minutes, and Elite costs $1,000 per month with up to 5,000 minutes. There is no free tier.
Is VoiceGenie good for small businesses?
Toolio lists small businesses with limited budgets as a poor fit for VoiceGenie and names medium to large businesses as its best fit. The reviewer also says it is less suitable for small teams handling critical operations.
What support comes with VoiceGenie plans?
Support levels rise with each VoiceGenie plan. Starter includes regular support with a 24-hour turnaround, Growth adds premium support with a 10-hour turnaround, and Elite includes priority technical support. Enterprise customers get priority and premium support for high availability.
What are the drawbacks of VoiceGenie?
The reviewer notes VoiceGenie does not allow much customization of the voice agents' responses or behaviors. The Elite plan can be expensive for larger organizations with many human associates. Alex scored it 3.8 out of 5 after real use.