Clerk Chat
Clerk Chat adds SMS and AI agents to Microsoft Teams.
At a glance
Starts at
from $19 per month
Price as published by the vendor, September 2026.
Free tier
No
Platforms
Web, Microsoft Teams
Best for
Small businesses, Customer service teams
Not for
Larger teams with complex CRM needs
3.9 out of 5
Scored by a Toolio reviewer after real useOur verdict
Clerk Chat integrates with Microsoft Teams for SMS and AI chatbots. Best for small business customer support; however, it’s limited in advanced features compared to full-fledged CRMs or conversational AI platforms.
✓What it does well
SimplicityEasy integration with Microsoft Teams and existing phone numbers.
Cost savingsReduces costs compared to traditional MS Calling Plans through Operator Connect.
AI AgentsDeploy AI chatbots on your existing phone number for customer support.
✕Where it falls short
Complex integrationsLimited with advanced CRM functionalities like detailed reports or automation outside of chatbot capabilities.
No full CRMsDoesn’t offer complete customer relationship management features, making it less suitable for larger teams.
Manual setup requiredCustom integrations require manual setup and configuration which can be time-consuming.
Key features
SMS IntegrationAdds SMS functionality to Teams numbers.
AI Agents in TeamsDeploys AI agents directly onto your existing phone number for customer service.
Operator ConnectSaves on MS Calling Plans by connecting to carriers directly.
10DLC ComplianceEnsures regulatory compliance for voice and messaging.