6,622 tools, each one opened, scored and signed by a Toolio reviewer

Clerk Chat

Clerk Chat adds SMS and AI agents to Microsoft Teams.

Checked 4 Oct 2026 Reviewed by Alex Listed since October 2024

Screenshot of Clerk Chat

At a glance

Starts at from $19 per month Price as published by the vendor, September 2026.
Free tier No
Platforms Web, Microsoft Teams
Best for Small businesses, Customer service teams
Not for Larger teams with complex CRM needs

3.9 out of 5

Scored by Alex after real use

Our verdict

Clerk Chat integrates with Microsoft Teams for SMS and AI chatbots. Best for small business customer support; however, it’s limited in advanced features compared to full-fledged CRMs or conversational AI platforms.

✓What it does well

SimplicityEasy integration with Microsoft Teams and existing phone numbers.
Cost savingsReduces costs compared to traditional MS Calling Plans through Operator Connect.
AI AgentsDeploy AI chatbots on your existing phone number for customer support.

✕Where it falls short

Complex integrationsLimited with advanced CRM functionalities like detailed reports or automation outside of chatbot capabilities.
No full CRMsDoesn’t offer complete customer relationship management features, making it less suitable for larger teams.
Manual setup requiredCustom integrations require manual setup and configuration which can be time-consuming.

Key features

SMS IntegrationAdds SMS functionality to Teams numbers.
AI Agents in TeamsDeploys AI agents directly onto your existing phone number for customer service.
Operator ConnectSaves on MS Calling Plans by connecting to carriers directly.
10DLC ComplianceEnsures regulatory compliance for voice and messaging.

Questions about Clerk Chat

What does Clerk Chat do?

Clerk Chat adds SMS and AI agents to Microsoft Teams. It brings text messaging to Teams phone numbers, lets businesses deploy AI chatbots on an existing number for customer support, and supports 10DLC compliance for voice and messaging.

How much does Clerk Chat cost?

Clerk Chat has two plans: Basic at $25 per user per month, and Plus at $49 per user per month, which includes advanced analytics and unlimited SMS. There is no free tier.

Can Clerk Chat lower Microsoft Teams calling costs?

The reviewer says Clerk Chat reduces costs compared with traditional MS Calling Plans by using Operator Connect, which connects to carriers directly. It also integrates easily with Microsoft Teams and existing phone numbers, which the reviewer counts among its strengths.

Is Clerk Chat a full CRM?

No. Clerk Chat does not offer complete customer relationship management features, and its tools for detailed reports or automation beyond chatbots are limited. Custom integrations also need manual setup, so Toolio lists it as not for larger teams with complex CRM needs.

What are some alternatives to Clerk Chat?

Toolio lists DistillerSR, Rasa, Crisp and Re:amaze as alternatives to Clerk Chat. Crisp uses AI to help handle customer support, and Re:amaze is a unified platform for live chat, email, social media and more.

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