Empy
Empy transforms every call into a structured report but can't join meetings as an invisible participant.
At a glance
Starts at
$99 per month
Price as published by the vendor, September 2026.
Free tier
No
Platforms
Web, macOS
Best for
Sales and customer success teams
Not for
Companies requiring public cloud deployment
3.9 out of 5
Scored by a Toolio reviewer after real useOur verdict
Empy turns calls into reports, offering consistent post-call analytics. It suits sales and support teams needing structure. Not ideal for those preferring real-time in-meeting coaching or public cloud users.
✓What it does well
Structured reportingGenerates detailed post-call analytics and structured reports, providing clear call insights.
Custom playbooksConfigures specific playbooks for various scenarios to ensure consistent calls across the team.
Data privacySupports on-premises and VPC deployments with full data isolation, ensuring security.
✕Where it falls short
No real-time coaching during meetingsCannot join calls as an invisible participant to provide in-meeting coaching or nudges.
Limited public cloud optionsOnly offers VPC and on-premises deployment, not ideal for companies preferring public clouds.
Requires customization setup timeNeeds initial configuration of playbooks and reporting structures, which can be time-consuming.
Key features
Real-time copilotLive context that listens locally via the desktop app during calls.
Post-call analytics workspaceAutomatically scores metrics and generates structured reports from call recordings.
CRM syncSyncs call data with CRM to provide account and contact context during calls.
vpc and on-premises optionsoffers vpc and on-premises data isolation