6,622 tools, each one opened, scored and signed by a Toolio reviewer

Empy

Empy transforms every call into a structured report but can't join meetings as an invisible participant.

Checked 3 Oct 2026 Reviewed by Alex Listed since October 2024

Screenshot of Empy

At a glance

Starts at $99 per month Price as published by the vendor, September 2026.
Free tier No
Platforms Web, macOS
Best for Sales and customer success teams
Not for Companies requiring public cloud deployment

3.9 out of 5

Scored by Alex after real use

Our verdict

Empy turns calls into reports, offering consistent post-call analytics. It suits sales and support teams needing structure. Not ideal for those preferring real-time in-meeting coaching or public cloud users.

✓What it does well

Structured reportingGenerates detailed post-call analytics and structured reports, providing clear call insights.
Custom playbooksConfigures specific playbooks for various scenarios to ensure consistent calls across the team.
Data privacySupports on-premises and VPC deployments with full data isolation, ensuring security.

✕Where it falls short

No real-time coaching during meetingsCannot join calls as an invisible participant to provide in-meeting coaching or nudges.
Limited public cloud optionsOnly offers VPC and on-premises deployment, not ideal for companies preferring public clouds.
Requires customization setup timeNeeds initial configuration of playbooks and reporting structures, which can be time-consuming.

Key features

Real-time copilotLive context that listens locally via the desktop app during calls.
Post-call analytics workspaceAutomatically scores metrics and generates structured reports from call recordings.
CRM syncSyncs call data with CRM to provide account and contact context during calls.
vpc and on-premises optionsoffers vpc and on-premises data isolation

Questions about Empy

What does Empy do?

Empy turns every call into a structured report, with post-call analytics that automatically score metrics from call recordings. Teams can configure playbooks for different scenarios to keep calls consistent across the team. It runs on the web and on macOS.

How much does Empy cost?

Empy has no free tier. Its Enterprise plan costs $99 per month and includes all features and on-premises deployment options, and a free trial is listed as available. The price was published by the vendor in September 2026.

Can Empy be deployed on-premises?

Yes. Empy supports on-premises and VPC deployments with full data isolation, and the reviewer lists data privacy among its strengths. It does not offer public cloud deployment, so Toolio lists it as not for companies that require a public cloud setup.

Does Empy sync with a CRM?

Yes. Empy syncs call data with a CRM to provide account and contact context during calls. The reviewer notes that playbooks and reporting structures need some initial configuration, which can be time-consuming.

Who is Empy best for?

Toolio lists Empy as best for sales and customer success teams that need structure in their calls. Alex scored it 3.9 out of 5 after real use on 3 Oct 2026, crediting its structured reporting, custom playbooks and data privacy. It has been listed on Toolio since October 2024.

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