Re:amaze
Unified platform for live chat, email, social media, and more.
At a glance
3.9 out of 5
Scored by Alex after real useOur verdict
Re:amaze consolidates all communication channels but lacks deep CRM features. Best suited for teams that prefer simplicity over advanced analytics.
✓What it does well
✕Where it falls short
Key features
Questions about Re:amaze
What is Re:amaze?
Re:amaze is a unified customer support platform that brings live chat, email, social media and more into one inbox. It adds AI chatbots for routine conversations, push campaigns for re-engagement, a customizable FAQ center and a live view of site visitors. Toolio says it suits e-commerce businesses.
How much does Re:amaze cost?
Re:amaze charges per team member per month. Basic costs $29 with unlimited email inboxes and social media channels, Pro costs $49 and adds multiple brands, live view of site visitors and advanced reporting, and Plus costs $69 and adds live screensharing, departments, staff performance reporting and in-chat video calls. There is no free tier.
Does Re:amaze have CRM features?
Only basic ones. The reviewer says Re:amaze lacks deep CRM features and does not offer advanced customer relationship management tools, and Toolio says it is not for advanced CRM needs. It is best suited to teams that prefer simplicity over advanced analytics.
What platforms does Re:amaze support?
Re:amaze runs on the web, macOS and Windows, and it also offers an API. Its live chat includes automated messaging, chatbots and video calls, and the reviewer credits its unified inbox with improving team efficiency.
How does Toolio score Re:amaze?
Re:amaze holds a Toolio score of 3.9 out of 5, given by Alex after real use on 4 Oct 2026. The reviewer notes that its more expensive plans add features some teams may not need. Toolio lists Tettra, ZBots, Zapier and Virtual Sapiens as alternatives.