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Cognitiev

Cognitiev is a full CRM and omnichannel automation platform.

Checked 6 Oct 2026 Reviewed by Alex Listed since August 2024

Screenshot of Cognitiev

At a glance

Starts at $295 per month Price as published by the vendor, September 2026.
Free tier No
Platforms Web, WhatsApp
Best for Revenue teams, AI enthusiasts
Not for Visual chat integrations

3.9 out of 5

Scored by Alex after real use

Our verdict

Cognitiev offers end-to-end automation with real-time insights. Ideal for revenue teams managing multiple channels but may be overkill for smaller operations.

✓What it does well

End-to-end AutomationSix channel integration, single customer record.
Real-Time InsightsLatency p50 of 312ms ensures real-time decision-making.
AI PersonalizationCustomizable AI voices with prompt and knowledge base support.

✕Where it falls short

Limited to Voice Channels OnlyDoes not offer visual or text-based chat integrations.
Higher Cost for Large VolumesBulk calling campaigns cost extra and are priced per thousand calls.
No Free TierRequires paid subscription with no free plan available.

Key features

CRM IntegrationSynchronized CRM records across channels.
AI Voice CallsAutomated voice calls and sentiment analysis.
Real-Time TransferQuick transfers to live agents without loss of context.
Text-Based Prospectingsupports text-based prospect engagement

Questions about Cognitiev

What is Cognitiev?

Cognitiev is a full CRM and omnichannel automation platform that runs on the web and WhatsApp. It keeps CRM records synchronized across channels, makes automated AI voice calls with sentiment analysis, and hands conversations to live agents without loss of context.

How much does Cognitiev cost?

Cognitiev starts at $295 per month on the Standard plan, which includes unlimited campaigns and transfers. The Enterprise plan costs $495 per month and adds advanced analytics and higher concurrency limits. There is no free tier, so a paid subscription is required.

Who should use Cognitiev?

Cognitiev suits revenue teams managing multiple channels, and Toolio also lists AI enthusiasts among its audience. The reviewer says it may be overkill for smaller operations. It is not for anyone who needs visual chat integrations.

What are Cognitiev's main strengths?

The reviewer credits Cognitiev with end-to-end automation that integrates six channels into a single customer record. It reports a p50 latency of 312ms for real-time decision-making, and it offers customizable AI voices with prompt and knowledge base support.

How does Toolio score Cognitiev?

Toolio scores Cognitiev 3.9 / 5, a score given by Alex on 6 Oct 2026 after real use. The reviewer praises its end-to-end automation and real-time insights for revenue teams, but notes it has no free tier and may be overkill for smaller operations.