Typewise
AI resolves customer support requests end to end, while keeping your team in control.
At a glance
Starts at
$99 per month
Includes one AI Operator budget; extra users cost $89 each month.
Free tier
Free trial only
Platforms
Web, WhatsApp
Best for
Small and mid-size businesses
Not for
Large enterprise security concerns
3.9 out of 5
Scored by Alex after real useOur verdict
Typewise excels at handling routine customer inquiries but may be overkill for enterprises. It's great for teams looking for a flexible AI solution, but more complex organizations might find it lacking.
✓What it does well
End-to-end resolutionAI agents handle tickets from start to finish.
Customizable actionsRules can be set up easily, with every action logged.
Training speedNova builds and tests resolutions quickly in about 15 minutes.
✕Where it falls short
Limited integrations for complex setupsOnly 3,500+ connectors available; custom DPA required for large organizations.
High cost for extra creditsPaid AI Operator credits are not included in plans and can add up quickly.
No on-premises optionIt is a cloud-based solution, which might not suit all enterprises with security concerns.
Key features
Pricing modelPay per resolution plus subscription plans starting from $99/month.
Multi-channel supportWorks across chat, email, WhatsApp, and more.
AI learning capabilitiesNova proposes quality fixes based on user feedback.
multi-language supportHandles any language for in/out communication.