Zia
Zia automates tasks and delivers insights within Zoho.
At a glance
3.9 out of 5
Scored by Alex after real useOur verdict
Suits teams deeply entrenched in the Zoho ecosystem but can be pricey for smaller operations not leveraging all of Zoho’s tools. Not ideal if you don’t already use many Zoho services, as it lacks standalone value outside that context.
✓What it does well
✕Where it falls short
Key features
Questions about Zia
What is Zia?
Zia is Zoho's AI, which automates tasks and delivers insights within Zoho applications. It includes AI agents purpose-built for specific business processes and a conversational assistant for productivity, and it draws on a broad range of Zoho products for context.
How much does Zia cost?
Zia starts at $9 per month, and there is no free tier. The reviewer warns that it can be pricey for smaller operations that are not using all of Zoho's tools, and expensive for anyone not using several Zoho applications regularly.
Does Zia work without other Zoho apps?
Not well. The reviewer says Zia lacks standalone value outside the Zoho ecosystem and is not ideal for anyone who does not already use many Zoho services. Toolio marks it as best for teams using multiple Zoho products and not for users needing third-party integrations.
How does Zia handle company data?
Zia trains on and runs on the customer's own data only, without third-party use, and it sits on a private tech stack owned and managed by Zoho alone. The reviewer lists the private-data-only approach among its shortcomings.
Does Zia have a mobile app?
Zia runs on the web and in mobile apps. Toolio scores it 3.9 out of 5, a rating given by Alex on 3 Oct 2026 after real use, and it has been listed on Toolio since July 2024.