Workflow automation

Workflow automation connects apps so that routine tasks run automatically, for example turning a form submission into a CRM record and a welcome email.

In practice: You set a trigger such as a new email, file or payment, and a sequence of actions follows. AI steps can now sit inside these workflows, such as summarising, classifying or drafting a reply, which is a simple, reliable form of AI agent.

Why it matters when picking a tool

Compare how many apps are supported, how pricing scales with the number of runs or steps, and how errors are reported. Start with one well-defined, frequent task; complex automations are hard to debug.